We are new users for the Poop 911 service…but we are hooked. We have 5 dogs and were having difficulties keeping up with the waste, but with Poop 911, it’s like a magical poop fairy has come while we were away, leaving us with a backyard that we aren’t afraid to walk in. With our crew, we get twice weekly scoopings. The service is valuable and very affordable. Customer service has been great. I have no complaints, only joy that now I don’t have to spend valuable weekend time scooping the poop. Fantastic!